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Phone Scam – Fake Microsoft Troubleshooting Calls

You may get a call from “Microsoft” or “Microsoft Tech Support” – claiming that they have detected serious problems with your computer. They may even call you by name. They say they can take control of your computer and fix it for you. This is a scam – don’t fall for it! Microsoft do not […]

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Installing Microsoft Office on more than One Computer

See also: Change or Reset the Office Product Key In general Microsoft Office licences allow two activations – one on a main computer and another on the same user’s portable computer. FAQ about Office End User Licence Agreements (EULA) You may wish to install Office a different computer You installed and activated Office on one […]

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Change or Reset a Microsoft Office Product Key

See Also:  Installing Microsoft Office on more than One Computer If you have two Microsoft Office licences and install the wrong one on a computer, you can remove the Product Key and insert a new one, without reinstalling. 1. Close all Office applications that are open. Open the registry editor (Start –> Run –> type regedit) […]

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Using ERD Commander System Restore to recover an Unbootable Windows System

See also Free ERD Commander Download for Windows XP  See also Create an ERD Commander Bootable USB Flash Drive See also ERD Commander for Vista and Windows 7  – instructional videos at the bottom of the page See also ERD Commander Download for Vista and Windows 7 through Microsoft TechNet Subscription See also Free Download Windows 7 – Create a Windows 7 […]

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DNS-Changer Trojan Virus Hijacks Your Router!

Symptom – clicking on links in web pages, a new window opens up – the status bar says something like “Waiting for google-analytics.com” then redirects to some advertising site like epoclick.com. I was also getting a message “jsc.google-analytics.com fails to load” I was suspicious since my partner’s laptop and mine were infected with the same […]

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Migrate Outlook Email Settings to a New PC

It is possible to migrate or transfer your Outlook Email Account settings direct from the Registry and copy them to a new PC. To do this open the Regedit on the original PC and go to: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook It’s usually a good idea to back up the existing registry key on the new […]

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Back-up or Recover Outlook Email Accounts

Passcape Outlook Password Recovery (POPR) can help you back up your Outlook email accounts. Download from http://www.passcape.com/outlook_password_recovery and install. Use the Automatic Mode to back up the Outlook Email Account settings from the computer that POPR is installed on. Use the Manual Mode to recover up the Outlook Email Account settings from a dead PC […]

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Windows 7 – Prevent Folders Opening in a New Window

See also Free Download Windows 7 – Create a Windows 7 Installation DVD or USB Flash Drive  When you double-click on a Windows Explorer folder, it does not open in the same window… When you transfer your files and settings from from your old computer, using the Easy Transfer Wizard to your new Windows 7 computer, […]

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